{"id":12328,"date":"2025-12-05T13:20:21","date_gmt":"2025-12-05T11:20:21","guid":{"rendered":"https:\/\/toosikannu.ee\/?page_id=12328"},"modified":"2026-02-23T15:16:47","modified_gmt":"2026-02-23T13:16:47","slug":"house-rules-and-regulations","status":"publish","type":"page","link":"https:\/\/toosikannu.ee\/en\/house-rules-and-regulations\/","title":{"rendered":"Toosikannu Nature Park &amp; Hotel house rules and regulations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12328\" class=\"elementor elementor-12328\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b722b0a e-flex e-con-boxed e-con e-parent\" data-id=\"b722b0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aaac667 e-con-full e-flex e-con e-child\" data-id=\"aaac667\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0f7835 elementor-widget elementor-widget-heading\" data-id=\"b0f7835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Toosikannu Nature Park &amp; Hotel house rules and regulations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43c6a21 e-con-full e-flex e-con e-child\" data-id=\"43c6a21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2523e33 elementor-widget elementor-widget-html\" data-id=\"2523e33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"tk--scroll-down\">\r\n  <a href=\"#next\">\r\n Scroll down\r\n    <span class=\"tk--arrow\">\r\n      <span class=\"tk--arrow-inner\">\r\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"66\" viewbox=\"0 0 21 66\" fill=\"none\">\r\n          <path d=\"M10.6102 1V65M20.7102 51.48C16.2702 54.76 12.8602 59.23 10.8502 64.37L10.6002 65L10.3502 64.37C8.34023 59.23 4.93023 54.76 0.490234 51.48\" stroke=\"#52503E\" stroke-width=\"0.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n        <\/svg>\r\n      <\/span>\r\n    <\/span>\r\n  <\/a>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c95e5e1 e-flex e-con-boxed e-con e-parent\" data-id=\"c95e5e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-396868a e-flex e-con-boxed e-con e-parent\" data-id=\"396868a\" data-element_type=\"container\" data-e-type=\"container\" id=\"next\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f275596 e-con-full e-flex e-con e-child\" data-id=\"f275596\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6dc5dd elementor-widget elementor-widget-heading\" data-id=\"f6dc5dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Check-in and Check-out<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3723e elementor-widget elementor-widget-text-editor\" data-id=\"5b3723e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"131\" data-end=\"383\">All guests must fill out a registration card \u2014 either electronically during online check-in or on-site.<br data-start=\"234\" data-end=\"237\" \/>The registration card must be completed fully and correctly. The hotel has the right to refuse accommodation if the form is missing or incomplete.<\/p>\n<p data-start=\"131\" data-end=\"383\">Toosikannu offers a convenient and easy self-check-in system, allowing you to arrive and settle in at your own pace.<\/p>\n<p data-start=\"385\" data-end=\"494\">Early check-in or late check-out is only possible by prior agreement and according to the hotel\u2019s price list.<\/p>\n<p data-start=\"496\" data-end=\"571\">When leaving, please settle payment for all services used during your stay.<\/p>\n<p data-start=\"573\" data-end=\"683\">The hotel does not accommodate individuals who disturb public order or whose behavior may bother other guests.<\/p>\n<p data-start=\"685\" data-end=\"715\"><strong data-start=\"685\" data-end=\"715\">CHECK-IN \/ CHECK-OUT TIMES<\/strong><\/p>\n<p data-start=\"717\" data-end=\"738\"><strong data-start=\"717\" data-end=\"738\">Individual guests<\/strong><\/p>\n<ul data-start=\"740\" data-end=\"897\">\n<li data-start=\"740\" data-end=\"819\">\n<p data-start=\"742\" data-end=\"819\"><strong data-start=\"742\" data-end=\"768\">Main House &amp; Aidamaja:<\/strong> Check-in from 15:00 to 18:00, check-out by 12:00<\/p>\n<\/li>\n<li data-start=\"820\" data-end=\"897\">\n<p data-start=\"822\" data-end=\"897\"><strong data-start=\"822\" data-end=\"857\">Karupahna &amp; Saare Sauna Houses:<\/strong> Check-in from 15:00, check-out by 11:00<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"899\" data-end=\"909\"><strong data-start=\"899\" data-end=\"909\">Groups<\/strong><\/p>\n<ul data-start=\"911\" data-end=\"1073\">\n<li data-start=\"911\" data-end=\"990\">\n<p data-start=\"913\" data-end=\"990\"><strong data-start=\"913\" data-end=\"948\">Main House, Aidamaja, Ale-Sepa:<\/strong> Check-in from 14:00, check-out by 10:00<\/p>\n<\/li>\n<li data-start=\"991\" data-end=\"1073\">\n<p data-start=\"993\" data-end=\"1073\"><strong data-start=\"993\" data-end=\"1033\">Karupahna, Sauna House, Saare Sauna:<\/strong> Check-in from 14:00, check-out by 11:00<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fedf3c0 elementor-widget elementor-widget-heading\" data-id=\"fedf3c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69d546b elementor-widget elementor-widget-text-editor\" data-id=\"69d546b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1097\" data-end=\"1250\">Accommodation must be paid for at check-in according to the invoice issued.<br data-start=\"1172\" data-end=\"1175\" \/>All additional services used during the stay must be paid for at check-out.<\/p>\n<p data-start=\"1252\" data-end=\"1397\">All major international credit and debit cards are accepted.<br data-start=\"1312\" data-end=\"1315\" \/>The hotel is not obliged to accept foreign currency, checks, or less common cards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19de8dd elementor-widget elementor-widget-heading\" data-id=\"19de8dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reservations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba58f4f elementor-widget elementor-widget-text-editor\" data-id=\"ba58f4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1426\" data-end=\"1572\">Reservations are guaranteed until 18:00. If you plan to arrive later, please notify the hotel at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1525\" data-end=\"1543\">info@toosikannu.ee<\/a> or call +372 489 8160.<\/p>\n<h4 data-start=\"1574\" data-end=\"1607\">Reservation confirmation<\/h4>\n<p data-start=\"1609\" data-end=\"1701\">All reservations made through the Toosikannu website or by phone will be confirmed by email.<\/p>\n<p data-start=\"1703\" data-end=\"1827\">If you don\u2019t receive the confirmation, please check your spam folder.<br data-start=\"1772\" data-end=\"1775\" \/>If it\u2019s not there, contact us and we will resend it.<\/p>\n<p data-start=\"1829\" data-end=\"1963\">If the reservation was made through a third party (e.g. Booking.com, Hookusbookus.com), please contact that service provider directly.<\/p>\n<h4 data-start=\"1965\" data-end=\"2010\">Changing or cancelling a reservation<\/h4>\n<p data-start=\"2012\" data-end=\"2078\">For changes or cancellations, contact the hotel by email or phone.<\/p>\n<p data-start=\"2080\" data-end=\"2113\"><strong>Aidamaja &amp; Main House rooms<\/strong><\/p>\n<ul data-start=\"2114\" data-end=\"2246\">\n<li data-start=\"2114\" data-end=\"2181\">\n<p data-start=\"2116\" data-end=\"2181\">Cancellation at least 48 hours before arrival &#8211; 100% refund<\/p>\n<\/li>\n<li data-start=\"2182\" data-end=\"2246\">\n<p data-start=\"2184\" data-end=\"2246\">Cancellation less than 48 hours before arrival &#8211; no refund<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2248\" data-end=\"2263\"><strong>Karupahna<\/strong><\/p>\n<ul data-start=\"2264\" data-end=\"2385\">\n<li data-start=\"2264\" data-end=\"2328\">\n<p data-start=\"2266\" data-end=\"2328\">Cancellation less than 7 days before arrival &#8211; no refund<\/p>\n<\/li>\n<li data-start=\"2329\" data-end=\"2385\">\n<p data-start=\"2331\" data-end=\"2385\">Cancellation 7\u201314 days before arrival &#8211; 50% refund<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2387\" data-end=\"2404\"><strong>Saare Sauna<\/strong><\/p>\n<ul data-start=\"2405\" data-end=\"2431\">\n<li data-start=\"2405\" data-end=\"2431\">\n<p data-start=\"2407\" data-end=\"2431\">Same policy as Karupahna<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2433\" data-end=\"2450\"><strong>Sauna House<\/strong><\/p>\n<ul data-start=\"2451\" data-end=\"2477\">\n<li data-start=\"2451\" data-end=\"2477\">\n<p data-start=\"2453\" data-end=\"2477\">Same policy as Karupahna<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a94655e elementor-widget elementor-widget-heading\" data-id=\"a94655e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Extra Person Fee<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5842aea elementor-widget elementor-widget-text-editor\" data-id=\"5842aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2510\" data-end=\"2627\">Room prices apply to 1\u20134 guests depending on room type.<br data-start=\"2565\" data-end=\"2568\" \/>An additional adult costs <strong data-start=\"2594\" data-end=\"2602\">30 \u20ac<\/strong> (extra bed + breakfast).<\/p>\n<p data-start=\"2629\" data-end=\"2793\">Any visitors who are not registered as guests must leave by 23:00 or register themselves.<br data-start=\"2718\" data-end=\"2721\" \/>A maximum of two unregistered visitors may stay in the room at one time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49fc9d5 elementor-widget elementor-widget-heading\" data-id=\"49fc9d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Children<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58e5ef3 elementor-widget elementor-widget-text-editor\" data-id=\"58e5ef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li data-start=\"2820\" data-end=\"2883\">Children <strong data-start=\"2829\" data-end=\"2850\">up to 3 years old<\/strong> stay free in bed with parents.<\/li>\n<li data-start=\"2884\" data-end=\"2943\">\n<p data-start=\"2886\" data-end=\"2943\">Baby cot available free for children up to 3 years old.<\/p>\n<\/li>\n<li data-start=\"2944\" data-end=\"3028\">\n<p data-start=\"2946\" data-end=\"3028\">Children <strong data-start=\"2955\" data-end=\"2973\">4\u201315 years old<\/strong> &#8211;\u00a0<strong data-start=\"2976\" data-end=\"2994\">20 \u20ac extra fee<\/strong> (extra bed available on request).<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a10587 elementor-widget elementor-widget-text-editor\" data-id=\"9a10587\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"letter-spacing: normal; caret-color: #000000; color: #000000;\" data-start=\"3035\" data-end=\"3070\"><span style=\"color: #333333;\">Minors Staying at the Hotel<\/span><\/h4>\n<p style=\"letter-spacing: normal; caret-color: #000000; color: #000000;\" data-start=\"3072\" data-end=\"3214\">Guests must be\u00a0<strong data-start=\"3087\" data-end=\"3112\">at least 16 years old<\/strong>\u00a0to stay independently.<br data-start=\"3135\" data-end=\"3138\" \/>A written consent from a guardian is required (email or other written form).<\/p>\n<p style=\"letter-spacing: normal; caret-color: #000000; color: #000000;\" data-start=\"3216\" data-end=\"3243\">The consent must include:<\/p>\n<ul style=\"letter-spacing: normal; caret-color: #000000; color: #000000;\" data-start=\"3244\" data-end=\"3355\">\n<li data-start=\"3244\" data-end=\"3265\">\n<p data-start=\"3246\" data-end=\"3265\">Minor\u2019s full name<\/p>\n<\/li>\n<li data-start=\"3266\" data-end=\"3283\">\n<p data-start=\"3268\" data-end=\"3283\">Date of birth<\/p>\n<\/li>\n<li data-start=\"3284\" data-end=\"3315\">\n<p data-start=\"3286\" data-end=\"3315\">Arrival and departure dates<\/p>\n<\/li>\n<li data-start=\"3316\" data-end=\"3355\">\n<p data-start=\"3318\" data-end=\"3355\">Guardian\u2019s name and contact details<\/p>\n<\/li>\n<\/ul>\n<p style=\"letter-spacing: normal; caret-color: #000000; color: #000000;\" data-start=\"3357\" data-end=\"3486\">Without these details, minors cannot be accommodated.<br data-start=\"3410\" data-end=\"3413\" \/>Parents\u2019\/guardian\u2019s contact info will always be added to the reservation.<\/p>\n<p style=\"letter-spacing: normal; caret-color: #000000; color: #000000;\" data-start=\"3488\" data-end=\"3695\">The minor must fill out the registration card as usual.<br data-start=\"3543\" data-end=\"3546\" \/>The hotel and staff are\u00a0<strong data-start=\"3570\" data-end=\"3589\">not responsible<\/strong>\u00a0for the activities or safety of a minor staying alone.<br data-start=\"3644\" data-end=\"3647\" \/>Guests\u00a0<strong data-start=\"3654\" data-end=\"3666\">under 16<\/strong>\u00a0can only stay with an adult.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-442d583 elementor-widget elementor-widget-heading\" data-id=\"442d583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Breakfast<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd75fdf elementor-widget elementor-widget-text-editor\" data-id=\"dd75fdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"3721\" data-end=\"3814\"><p data-start=\"3723\" data-end=\"3814\">Guests of the Main House and Aidamaja: breakfast served in the Fireplace Hall Monday\u2013Friday from 8:00\u201310:00 and Saturday\u2013Sunday and on national days from 9:00\u201311:00.\u00a0<\/p><\/li><li data-start=\"3815\" data-end=\"3899\"><p data-start=\"3817\" data-end=\"3899\">Guests of Karupahna and Ale-Sepa houses: breakfast delivered to the house at 08:00<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88833e0 elementor-widget elementor-widget-heading\" data-id=\"88833e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Smoking Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e4013 elementor-widget elementor-widget-text-editor\" data-id=\"21e4013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3930\" data-end=\"4015\">The hotel follows a smoke-free policy. Smoking is allowed only in designated areas. Smoking in rooms or other prohibited areas is strictly forbidden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41dd10e elementor-widget elementor-widget-heading\" data-id=\"41dd10e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pets<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da48aa elementor-widget elementor-widget-text-editor\" data-id=\"6da48aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4103\" data-end=\"4282\">Pets are welcome, but please inform the hotel when booking so a suitable room can be arranged.<br data-start=\"4197\" data-end=\"4200\" \/>Pets are allowed only in designated rooms and additional fees and rules may apply.<\/p>\n<p data-start=\"4284\" data-end=\"4313\">Pet owner responsibilities:<\/p>\n<ul data-start=\"4314\" data-end=\"4709\">\n<li data-start=\"4314\" data-end=\"4394\">\n<p data-start=\"4316\" data-end=\"4394\">Full responsibility for the pet, including damages and health-related issues<\/p>\n<\/li>\n<li data-start=\"4395\" data-end=\"4451\">\n<p data-start=\"4397\" data-end=\"4451\">Pets must be on a leash in public areas and outdoors<\/p>\n<\/li>\n<li data-start=\"4452\" data-end=\"4519\">\n<p data-start=\"4454\" data-end=\"4519\">Pets are welcome in the caf\u00e9 if they don\u2019t disturb other guests<\/p>\n<\/li>\n<li data-start=\"4520\" data-end=\"4632\">\n<p data-start=\"4522\" data-end=\"4632\">Pets may not be left alone in rooms; if you must step out briefly, place the pet in a crate and inform staff<\/p>\n<\/li>\n<li data-start=\"4633\" data-end=\"4709\">\n<p data-start=\"4635\" data-end=\"4709\">Clean up after your pet \u2014 waste must be bagged and placed in a trash bin<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58a1cd2 elementor-widget elementor-widget-heading\" data-id=\"58a1cd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-480b30c elementor-widget elementor-widget-text-editor\" data-id=\"480b30c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4733\" data-end=\"4870\">The parking area is for hotel guests and their visitors.<br data-start=\"4789\" data-end=\"4792\" \/>The hotel may remove vehicles that belong to non-guests or pose a safety risk.<\/p>\n<p data-start=\"4872\" data-end=\"4983\">The area is monitored by security cameras, but the hotel is not responsible for cars or items left inside them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9cb61d elementor-widget elementor-widget-heading\" data-id=\"b9cb61d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Safety and Personal Belongings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617abf5 elementor-widget elementor-widget-text-editor\" data-id=\"617abf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4733\" data-end=\"4870\">The hotel is not responsible for loss or damage to unattended personal belongings.<br data-start=\"5112\" data-end=\"5115\" \/>Public areas and parking are monitored by video surveillance to help ensure safety.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b686745 elementor-widget elementor-widget-heading\" data-id=\"b686745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quiet Hours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca4ecf elementor-widget elementor-widget-text-editor\" data-id=\"4ca4ecf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4733\" data-end=\"4870\">Quiet hours are from <strong data-start=\"5247\" data-end=\"5265\">23:00 to 07:00<\/strong>.<br data-start=\"5266\" data-end=\"5269\" \/>Disturbing other guests or staff with noise, bright lights, or mechanical\/electronic devices is not allowed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0818cbf elementor-widget elementor-widget-heading\" data-id=\"0818cbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Handling Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c439e56 elementor-widget elementor-widget-text-editor\" data-id=\"c439e56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"5413\" data-end=\"5569\">If you notice any issues with the services provided, please submit a complaint as soon as possible, but no later than two weeks after discovering the issue.<\/p>\n<p data-start=\"5571\" data-end=\"5631\">Send your complaint to <strong data-start=\"5594\" data-end=\"5616\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5596\" data-end=\"5614\">info@toosikannu.ee<\/a><\/strong> and include:<\/p>\n<ul data-start=\"5632\" data-end=\"5727\">\n<li data-start=\"5632\" data-end=\"5662\">\n<p data-start=\"5634\" data-end=\"5662\">Your name and phone number<\/p>\n<\/li>\n<li data-start=\"5663\" data-end=\"5691\">\n<p data-start=\"5665\" data-end=\"5691\">Order\/reservation number<\/p>\n<\/li>\n<li data-start=\"5692\" data-end=\"5727\">\n<p data-start=\"5694\" data-end=\"5727\">Detailed description of the issue<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"5729\" data-end=\"5854\">Keep all purchase documents (invoice, contract, etc.) as proof.<br data-start=\"5792\" data-end=\"5795\" \/>Without documentation, the hotel may decline the complaint.<\/p>\n<p data-start=\"5856\" data-end=\"5972\">All complaints will be reviewed, and you will receive a response within 15 days of the hotel receiving your message.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-afd2612 e-flex e-con-boxed e-con e-parent\" data-id=\"afd2612\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f880e0 elementor-widget__width-inherit elementor-widget elementor-widget-template\" data-id=\"6f880e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"8442\" class=\"elementor elementor-8442 elementor-3272 elementor-3272\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2242d0ef e-flex e-con-boxed e-con e-parent\" data-id=\"2242d0ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-60f2b683 e-con-full e-flex e-con e-child\" data-id=\"60f2b683\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5d4a52d5 e-con-full e-flex e-con e-child\" data-id=\"5d4a52d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:5,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74ed662f e-con-full e-flex e-con e-child\" data-id=\"74ed662f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:5,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-406fd198 e-con-full e-flex e-con e-child\" data-id=\"406fd198\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18e94aff elementor-widget elementor-widget-heading\" data-id=\"18e94aff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Be the first to know about offers and experiences<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc28163 elementor-widget elementor-widget-text-editor\" data-id=\"2fc28163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sign up for our newsletter and find inspiration for your next adventure or an unforgettable holiday.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-184989a6 elementor-widget elementor-widget-shortcode\" data-id=\"184989a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9031-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9031\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/12328#wpcf7-f9031-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9031\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9031-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" 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value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t\t<p><button type=\"submit\" class=\"newsletter-submit-button\" aria-label=\"Submit\"><br \/>\n<span class=\"circle\"><br \/>\n<svg class=\"arrow\" viewBox=\"0 0 40 40\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"M4 20.1054L36 20.1054\n                   M29.24 15.1104\n                   C30.88 17.3062 33.115 18.9926 35.685 19.9867\n                   L36 20.1104L35.685 20.234\n                   C33.115 21.2281 30.88 22.9145 29.24 25.1104\"\n                stroke=\"currentColor\"\n                stroke-width=\"0.5\"\n                stroke-linecap=\"round\"\n                stroke-linejoin=\"round\"\/>\n        <\/svg><br \/>\n<\/span><br \/>\n<\/button>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"newsletter-checkboxes\">\n\t\t<p><label class=\"custom-checkbox\"><br \/>\n<input type=\"checkbox\" name=\"newsletter-eraklient\" \/><br \/>\n<span class=\"checkbox-label-text\"><br \/>\nI 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'en' : 'ee';\n const newsletterChecked = eraCheckbox.checked || ariCheckbox.checked;\n\n if (!newsletterChecked) {\n const msg = lang === 'en'\n ? 'Please select newsletter type.'\n : 'Palun vali sobiv uudiskirja t\u00fc\u00fcp.';\n showError(ariLabel, msg);\n isValid = false;\n }\n\n if (!privacyCheckbox.checked) {\n const msg = lang === 'en'\n ? 'Please agree to privacy policy terms to continue.'\n : 'Palun n\u00f5ustu privaatsustingimustega uudiskirjaga liitumiseks.';\n showError(privacyLabel, msg);\n isValid = false;\n }\n\n if (!isValid) {\n e.preventDefault();\n form.classList.add('wpcf7-form-invalid');\n form.classList.remove('wpcf7-form-sent');\n }\n }\n\n \/\/ Attach validation handler\n form.addEventListener('submit', validateCustomCheckboxes);\n });\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Toosikannu Nature Park &amp; Hotel house rules and regulations Scroll down Check-in and Check-out All guests must fill out a registration card \u2014 either electronically during online check-in or on-site.The registration card must be completed fully and correctly. The hotel has the right to refuse accommodation if the form is missing or incomplete. Toosikannu offers [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":85,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tk_page_category":[],"wf_page_folders":[],"class_list":["post-12328","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Toosikannu Nature Park &amp; Hotel house rules and regulations - Toosikannu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/toosikannu.ee\/en\/house-rules-and-regulations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Toosikannu Nature Park &amp; Hotel house rules and regulations - Toosikannu\" \/>\n<meta property=\"og:description\" content=\"Toosikannu Nature Park &amp; Hotel house rules and regulations Scroll down Check-in and Check-out All guests must fill out a registration card \u2014 either electronically during online check-in or on-site.The registration card must be completed fully and correctly. 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